Customer self-service for more productive ISP teams

Give customers answers. Give your team time back.

MahaarNet puts package and usage details, payment history, announcements, speed tests, and Wi-Fi controls in an app carrying your brand—so customers can handle routine needs themselves and your team can focus on the network, service quality, and growth.

Fits the systems your team already uses
  • MikroTik devices
  • DeltaSIB + SAS-RADIUS
  • API-enabled accounting
App login screen with subscriber ID and password fields in Dari
Your ISP app
API-enabled accounting

Protect your team's productive time

Routine questions pull your team away from higher-value work

Checking usage, expiry dates, service status, and connected devices should not require a call, message, or office visit.

How much of my package is left?

Why does my connection feel slow?

How many devices are on my Wi-Fi?

When does my package expire?

MahaarNet turns routine support requests into customer self-service, giving staff more time for network operations, service quality, and growth.

See the product

Everything the customer needs, in their pocket

Customers find the information and controls they need without waiting for staff, while your team stays focused on work that needs its attention.

Swipe to explore more screens

  1. App login

    Customers sign in with their service ID and can see the available paths for retrieving that ID on the same branded screen.

    • Subscriber ID login
    • Branded entry screen
    • ID retrieval paths
    App login screen with subscriber ID and password fields in Dari
  2. Home

    Active package, usage, remaining time, and service status at a glance.

    • Package and usage
    • Service status
    • Speed testing
    App home screen showing the active package, usage, and remaining service period in Dari
  3. Internet packages

    Customers can review available packages, data allowances, durations, and prices in one clear view. This screen displays package information; online purchase and renewal are not current capabilities.

    • Package list
    • Data and duration
    • Price visibility
    Internet packages screen showing available data allowances, durations, and prices in Dari
  4. Wi-Fi and devices

    Customers can see connected devices and manage the home-network controls they need.

    • Connected devices
    • Device usage
    • Wi-Fi management
    Wi-Fi management screen showing connected devices and their usage in Dari
  5. Account and communication

    Account details, payment history, settings, announcements, and contact paths in one clear place.

    • Account details
    • Payment history
    • ISP announcements
    Customer account screen showing balance, settings, and contact paths in Dari

Productivity for your ISP

Less routine support. More time for work that moves the business forward.

MahaarNet organizes everyday customer interactions in one branded channel, helping each team spend its time where people add the most value.

Make common answers self-service

Customers can check package, usage, service status, payment history, and announcements without asking a staff member.

Keep staff focused

Support and office teams can spend more time on cases that need judgment instead of repeatedly looking up basic information.

Publish updates once

Share important announcements in one company-owned channel instead of repeating the same message across calls and chats.

Deliver organized service

Give every customer the same clear, branded path to service information and home-network controls.

Keep services in one place

Supported capabilities can grow in the same familiar app instead of creating more disconnected customer-service channels.

White-label from the start

It is your app, not ours

Your customers do not need to know the MahaarNet name. The app carries your company name, logo, colors, and visual identity. When customers open it, they meet your ISP.

Your brand. Your customers. Your infrastructure. We build and maintain the technology behind it.

MahaarNet core
A ISP A app
B ISP B app
C Your ISP app

Connect, do not replace

Keep your accounting system. Make customer service more productive.

MahaarNet currently supports DeltaSIB and SAS-RADIUS. If your ISP uses another accounting system with an API, we can connect it after reviewing the available endpoints and data.

Your network infrastructure

Connect the required information and controls through your MikroTik devices, around your existing network structure.

DeltaSIB and SAS-RADIUS

Current integrations bring the subscriber information the app needs into a clear customer experience.

On-network deployment

Services that can only reach internal systems can run inside your ISP network.

Other systems through an API

Any accounting system that provides the required API can be supported without replacing your platform, using only the access the app needs.

Your team keeps the tools it knows. MahaarNet makes their information useful to customers.

A clear rollout path

From network review to a ready customer app

  1. 01

    We review your infrastructure

    We map the accounting system, its API, the MikroTik environment, access requirements, and company needs.

  2. 02

    We align MahaarNet with your ISP

    Branding, connections, and required configuration are prepared.

  3. 03

    The app reaches your customers

    After testing and approval, your company's version is prepared for subscriber use.

The work does not end at launch. Updates, issue resolution, and product development remain part of the relationship.

Trusted by internet providers

Built for ISPs that want every team to work better

We partner with ISPs that want to make everyday service more efficient for staff and more useful for every subscriber.

Better customer experience

Clear, accessible service under your own company name and identity

More productive operations

Routine service information without constant staff involvement

A flexible solution

Aligned with your ISP's brand, systems, and infrastructure

A dependable partnership

A local team beside you from rollout through what comes next

Working alongside internet providers

A local software team

A local team that stays alongside your company

MahaarNet is built by the team behind Bazarak.app. We develop around the real conditions ISPs operate in, from limited access to internal systems to deployment on company infrastructure.

Our goal is not to sell an app and disappear. We want to be a long-term software partner for ISPs working to offer better digital service.

Visit Bazarak.app

Questions before a demo

Short answers to the important questions

Is the app published under the MahaarNet name?

No. The app name, logo, colors, and visual identity are configured around your ISP brand.

Which accounting systems does MahaarNet support?

MahaarNet currently supports DeltaSIB and SAS-RADIUS. Any other accounting system can be supported if it provides the API required for the app's data and capabilities.

Do we need to change our network to use MahaarNet?

Normally, no. We first review the existing infrastructure and design the deployment around that network.

Where does subscriber data stay?

The deployment model depends on the ISP infrastructure. Services that require internal access can run inside the ISP network.

Is support available after launch?

Yes. MahaarNet is offered as a maintained product, and the relationship does not end with the first release.

Can we add more capabilities?

We review each ISP's needs, and supportable capabilities can be considered for the product roadmap.

The next step

See what routine work can move to self-service

In a short session, we will show you the working app, identify the repetitive tasks it can simplify, and discuss connecting it to DeltaSIB, SAS-RADIUS, or another API-enabled accounting system.

The demo does not create any obligation.